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August 9, 2016 6:53 am
Every department of your hotel contributes to the guest experience. Ultimately, the final impression that a guest has of your hotel as he or she walks out the door depends on teamwork. One problematic incident can overshadow what has otherwise been an excellent stay for a guest! For this reason, it is essential that every… View Article
August 9, 2016 6:52 am
Increasing profits, regardless of your industry, isn’t about wishful thinking or a leap of faith. Instead, it comes down to effective implementation of strategies. Knowing your department profit margins, key performance indicators, labor and resource utilization are needed. If you want to increase profits, you will need to understand these factors Fine-tuning your business model… View Article
August 9, 2016 6:45 am
How can hotels outperform their competition? Let’s face it; the world of hospitality and hotels is a highly competitive one. Every single little edge can make a substantial difference. After all, if guests are not staying at your hotel, then they’re booking rooms with your competitors. It is essential that you attract the ideal guests,… View Article
June 29, 2014 7:01 pm
By Phillip M. Trupiano, Poker players are a different breed of people for sure and attempting to understand their motivations is often difficult, much like attempting to herd cats! You can group most into 3 categories; the recreational, the daily grinder, and quasi-professional. I say quasi, simply because this player often has a main source… View Article
June 19, 2014 2:13 pm
By: David Brents, Casino General Manager & COO 1. BREAK GOALS DOWN BY DAY. When your GM identifies a 5% revenue growth target it is very vague. When you break it down by day, it becomes tangible and a goal that each team member can understand. For example, if you are seeking $24,000 in… View Article
November 21, 2013 7:18 am
Many small and medium sized businesses spend tremendous amounts of money each year using private CPA firms for tax advice, help acquiring or evaluating financing packages, or to produce their financial statements. If your firm is presently in this position, you might want to think out bringing in a temporary CFO if you believe they… View Article
November 21, 2013 7:17 am
There are quite a few casinos or hotels out there that wish they had a full time controller, but for whatever reason still have not found the right candidate. If you can relate to that, below we are going to provide five very good reasons why your firm should strongly consider hiring a part time… View Article
November 21, 2013 7:17 am
Many small to medium sized businesses have the ability to grow much larger very quickly if they only had a professional management team in place. Most people have heard of web startups like FaceBook or Twitter and know that they were founded by very young people while they were still in college. Before these firms… View Article
November 21, 2013 7:07 am
There are quite a few reasons a company might think about hiring a CFO consultant and some of them are they need the skills they possess but cannot afford to employ one on a full time basis, they are contemplating a merger or large acquisition, or possibly they need to locate an alternative financing source…. View Article